Job Experience
Phase2, Arlington, VA (Remote) | June 2021 to Present
Design Manager
Design Manager
• Served as the primary point of contact for all design requests, owning intake, traffic management, resourcing, and budget across a high-volume pipeline.
•Operationalized a full design delivery system including ticket management, project prioritization frameworks, and standardized templates that reduced turnaround time and improved consistency.
•Built and maintained a digital asset management system housing 4,000+ assets, improving discoverability and brand compliance across teams.
•Collaborated with a diverse mix of stakeholders, internal departments, and vendors to solve business challenges and improve experience for prospects, clients, and employees.
Graphic Designer
• Partnered with key stakeholders to define visual language and establish art direction for design and creative projects.
• Applied design strategy to support and amplify sales and marketing initiatives across multiple channels.
• Produced a full range of creative deliverables including briefs, sketches, mockups, visual systems, and finished work, with a sharp eye for brand consistency.
• Applied design strategy to support and amplify sales and marketing initiatives across multiple channels.
• Produced a full range of creative deliverables including briefs, sketches, mockups, visual systems, and finished work, with a sharp eye for brand consistency.
Healthgrades, Madison, WI | November 2011 to December 2020
Associate Creative Director
Associate Creative Director
• Managed a team of designers and writers to develop award-winning creative for multi-channel marketing campaigns across a roster of 50+ clients.
•Developed creative briefs that grounded campaigns in clear insight and strategy, giving teams a strong foundation for concepting.
•Kept multiple projects moving simultaneously by organizing team resources and managing timelines to meet tight deadlines without sacrificing quality.
•Presented creative concepts to internal stakeholders and clients, translating ideas into clear, compelling stories.
•Recruited and evaluated creative candidates for designer and writer roles.
•Developed creative briefs that grounded campaigns in clear insight and strategy, giving teams a strong foundation for concepting.
•Kept multiple projects moving simultaneously by organizing team resources and managing timelines to meet tight deadlines without sacrificing quality.
•Presented creative concepts to internal stakeholders and clients, translating ideas into clear, compelling stories.
•Recruited and evaluated creative candidates for designer and writer roles.
Art Director
•Led brainstorming sessions and provided creative direction, guiding cross-functional teams from initial concept through final execution.
• Supported the Associate Creative Director in brief development and identified emerging industry trends to keep work fresh and competitive.
• Supported the Associate Creative Director in brief development and identified emerging industry trends to keep work fresh and competitive.
•Fostered skill growth among designers and writers, and held the line on brand consistency across all channels.
Senior Graphic Designer
• Collaborated with writers to develop on-brand messaging and design across print and digital channels.
•Mentored production designers to build upon their design skill sets.
Education
Madison College, Madison, WI
Associate in Applied Arts Degree in Graphic Design
Associate in Applied Arts Degree in Graphic Design
Skills
Design & Production
Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat), Figma, Jittr
Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat), Figma, Jittr
Systems & Operations:
Web-based Digital Asset Management, HubSpot, Drupal, Microsoft Office, Google Workspace, Monday, Acquia DAM, Brandfolder
Web-based Digital Asset Management, HubSpot, Drupal, Microsoft Office, Google Workspace, Monday, Acquia DAM, Brandfolder
Emerging Tools:
AI prompting, Claude Co-Work, MidJourney, Leonardo
AI prompting, Claude Co-Work, MidJourney, Leonardo
Leadership & Craft:
Creative direction, team management, project management, brand systems, cross-functional collaboration, stakeholder communication
Creative direction, team management, project management, brand systems, cross-functional collaboration, stakeholder communication